Reference

99rk Privacy Policy For Your Account

Our Privacy Policy explains how 99rk handles the details you provide when opening an account, confirming your phone, and using wallet options such as DANA or QRIS.

Clear data purposesPhone check detailsWallet record contextAccount access choices
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99rk 99rk Privacy Policy For Your Account
CONTACT PATHS

Where Privacy Questions Go First

A clear contact path helps you ask about your own records without sharing more than necessary. Use the account help route for access questions, wallet status concerns, or a request to change stored details. Include the account phone number and payment reference only when the request needs them, and keep passwords, wallet PINs, and one-time codes out of every message.

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Account access

If you cannot reach your account after phone verification, use the account help route and describe the device path you followed. We use account details to locate the request without asking for your sign-in password.

Wallet status

For DANA, OVO, GoPay, or QRIS questions, send the payment reference and receipt status through support. We compare that reference with the account record while keeping wallet PINs and one-time codes private.

Data requests

To ask for a copy, correction, or removal of personal details, identify the account and state the exact change. We may ask for phone confirmation before acting on a request made through support.

SIX PRIVACY CHECKS

Six Ways We Handle Your Details

The practical controls below show how we apply this Privacy Policy during everyday account activity. They cover collection, browser storage, account protection, record keeping, and requests for changes.

Data handling

We collect details needed for an account path, such as contact data, phone verification results, sign-in events, and payment references. We use them to provide access, match account activity, and address support requests.

Cookies

Cookies and similar browser storage can remember session status, language choices, and security signals. You can manage browser permissions, though changing them may require another sign-in or affect the account path.

Account security

Phone verification helps connect account access with the correct contact detail. We also examine sign-in and device signals for unusual activity, and support will not ask for your wallet PIN or one-time code.

Retention

We keep account, payment, and support records only for as long as needed for the purpose collected, account protection, dispute handling, or duties that apply where local law permits.

Who to contact

Our account help route is the first place to ask how a detail was collected, why a wallet reference appears, or which policy section applies to your account activity.

Request changes

You can ask us to correct inaccurate account details or explain a stored record. We may verify your phone and account ownership before changing or disclosing personal data.

Privacy Policy Answers For 99rk

These questions address the points Indonesian account holders usually check before using a wallet or signing in on mobile. Each answer stays within the Privacy Policy scope and points you toward the account route when a personal request requires verification.

It covers account details, phone verification, sign-in and device signals, cookies, payment references, support messages, retention, and requests to access or correct your personal data.

Phone verification helps connect an account with its stated contact detail and supports account protection. We may use the result when you request access, correction, or help after a sign-in problem.

Yes. The Privacy Policy covers payment references and receipt status connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity. Wallet PINs are not requested through support.

You can ask through the account help route and identify the account involved. We may confirm phone and account ownership before providing records or explaining which data can be supplied.

Send a specific correction request through support, such as an inaccurate contact detail or payment reference. We review the account context and may complete a phone check before changing the record.

We retain records for the stated service purpose, account protection, dispute handling, or applicable legal duties. The period can vary by record type and depends on local law.

Yes. Ask through the account help route if you want to understand browser storage linked with a mobile sign-in. You can also adjust cookie permissions in your browser settings.

Related Pages

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